How should I clean my artificial jewelry?

To keep your Zylor jewelry sparkling, gently wipe it with a soft, dry cloth after each wear to remove oils and dirt. For a deeper clean, mix a mild soap with lukewarm water, use a soft brush to clean gently, then rinse and pat dry with a clean cloth. Avoid harsh chemicals or ultrasonic cleaners to preserve the finish.

Can I wear my artificial jewelry in the shower or while swimming?

We recommend removing your Zylor jewelry before showering, swimming, or engaging in water-related activities. Exposure to water, chlorine, or saltwater can damage the plating and affect the longevity of your pieces.

How can I prevent my jewelry from tarnishing?

Prevent tarnishing by storing your Zylor jewelry in our eco-friendly pouches or airtight containers when not in use. Keep it away from moisture, perfumes, lotions, and direct sunlight, which can cause discoloration over time.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email. Use it on our tracking portal to follow your package’s journey to you.

What if my jewelry arrives damaged?

We take great care in packaging, but if your jewelry arrives damaged, contact us within 48 hours at support@zylor.co. We’ll arrange a replacement or refund promptly.

Do you offer gift wrapping?

Absolutely! Add a special touch with our complimentary gift wrapping, featuring eco-friendly materials. Select the option at checkout on zylor.co.